Privacy Policy

Effective 2026-09-02

This Privacy Policy applies to the Frog of War mobile game and this website, together operated by PixeLogic (collectively, the "Application"). PixeLogic is referred to below as "we", "us", or the "Service Provider".

It describes what the Application collects, why, who it is shared with, and what you can do about it. We have tried to describe our actual practices rather than every practice a game of this kind might have.

Information We Collect

Account information. You sign in with Google. Through Firebase Authentication we receive your Google account's email address and a unique user ID. We never see or store your Google password.

Game progress. Your save is stored so you can play across devices and recover your kingdom after reinstalling. It includes your chosen nickname and player ID, avatar and card background, in-game currencies (Gold, Eggnite, Frogments), campaign progress, frogs and their traits, achievements, arena points and battle history, daily login streak, and tutorial progress.

Public arena profile. Once you unlock the Underground Arena, a subset of your save is published so other players can find and battle you: your nickname, player ID, avatar, card background, medal and frog showcases, arena points and rank, world level, and your stronghold defence line-up. Your email address is never published and is never shown to other players.

Player-versus-player records. When another player attacks your stronghold, the result of that battle and any points it moves are stored against your account until your game claims them. These records identify the other player by their in-game nickname.

Purchases. Purchases of Eggnite and the Battle Pass are processed by Google Play Billing. We store the Google Play purchase token, product ID, order ID and purchase time so we can verify the purchase, deliver what you bought, and resolve disputes. We never receive your card, bank, or billing details.

Support messages. If you contact us from inside the game, we store your message title and description alongside your player ID and nickname so we can investigate and reply.

Technical and usage information. We record a daily activity count per account so we can see how many people are playing and how many return. When the game encounters an error, we record the error message, the technical stack trace, the app version, and the device platform (for example, Android). We also store a session record so the same account is not played on two devices at once.

Information collected by Google. Google's own services — Google Sign-In, Firebase, Google Play, and AdMob — collect technical information in the course of providing those services, which may include your IP address, device identifiers, and an advertising identifier. That collection is governed by Google's privacy policy, linked below.

How We Use Your Information

  • To run the game, save your progress, and restore it on a new device
  • To match you with other players in the Underground Arena and Kingdom War
  • To verify purchases and deliver the items you paid for
  • To send you in-game gifts, rewards, and notices
  • To diagnose crashes and fix bugs
  • To answer your support messages
  • To detect and prevent cheating, fraud, and abuse, including suspending accounts
  • To understand how many people play and how often, in aggregate

We do not sell your personal information, we do not share it with data brokers, and we do not use it for anything unrelated to running Frog of War. We do not send marketing email.

Advertising

The Application shows adverts supplied by Google AdMob. Rewarded adverts are always optional — you choose whether to watch one in exchange for a bonus, and declining never blocks your progress.

AdMob may use your device's advertising identifier to select and measure adverts. You can reset that identifier, or ask apps not to use it for personalised advertising, in your device settings under Google, then Ads. Where the law requires your consent before personalised advertising is shown, we will ask for it and honour your choice, and you can change that choice later.

Third-Party Services

The Application relies on the following services, each of which handles data under its own privacy policy:

Specifically, we use Firebase Authentication for sign-in, Cloud Firestore to store your save and profile, Cloud Functions to verify purchases, Google Play Billing for payments, Google Play Asset Delivery to download game artwork, and Google AdMob for advertising.

The Application does not use Firebase Crashlytics, Google Analytics for Firebase, or any third-party analytics or attribution SDK.

Sharing and Disclosure

Other players can see the public arena profile described above. Nothing else about you is visible to other players.

We may otherwise disclose your information:

  • to the service providers listed above, who process it on our behalf and have no independent right to use it;
  • where required by law, such as to comply with a subpoena or similar legal process;
  • where we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a lawful government request.

International Data Transfers

Your data is stored on Google Cloud infrastructure and may be processed in countries outside your country of residence, including outside the European Economic Area. Where the law requires safeguards for such transfers, we rely on the mechanisms Google makes available to its customers, including Standard Contractual Clauses approved by the European Commission and applicable adequacy decisions.

Data protection laws in other countries may differ from those in your own.

Data Retention

We keep your account data for as long as your account exists. If you delete your account, the deletion is immediate and permanent, as described below.

  • Save data, public arena profile, pending arena rewards and battle records, gifts, session records, and redeem-code history: deleted immediately when you delete your account.
  • Error reports and daily activity counts: retained for up to 24 months, then deleted. These are not used to identify you.
  • Purchase records: retained after account deletion for as long as accounting and tax law requires. They are no longer linked to a playable account.
  • Support messages: retained for up to 24 months so we have a record of the issue and our reply.

Deleting Your Account

You can delete your account yourself, at any time, in either of two places:

  • In the game: Settings, then Delete Account.
  • On this website: the account page, at /account. You do not need the game installed to use this option.

Deletion happens straight away and cannot be undone. It removes your save and all progress, your public arena profile and ranking, pending arena rewards and battle records, unclaimed gifts, your redeem-code history, and your sign-in account for the game. Purchases are not transferable and do not carry over to a new account.

If you would prefer us to do it for you, or you cannot access either option, email us at thepixelogicdev@gmail.com with your in-game player ID and we will handle it.

Your Rights

You may ask us what personal data we hold about you, ask for it to be corrected, ask for a copy of it, ask for it to be deleted, or object to how we use it. Where we rely on your consent, you may withdraw that consent at any time without affecting anything done before you withdrew it.

The quickest route to deletion is the account page described above. For anything else, email thepixelogicdev@gmail.com and include your in-game player ID so we can find your account. We aim to respond within 30 days.

If you are in the European Economic Area or the United Kingdom, you also have the right to lodge a complaint with your local data protection supervisory authority.

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to know what personal information we collect and how we use it, the right to have it deleted, the right to correct it, the right to opt out of the sale or sharing of personal information, and the right not to be discriminated against for exercising any of these rights.

We do not sell personal information and we do not share it for cross-context behavioural advertising as those terms are defined under California law. To exercise your rights, use the account deletion options above or email thepixelogicdev@gmail.com.

Children

The Application is not directed at children under 13, or under the higher age of digital consent that applies where you live. We do not knowingly collect personal information from children below that age, and we do not market the Application to them.

If we discover that a child below that age has provided us with personal information, we will delete it from our systems. If you are a parent or guardian and believe your child has given us personal information, contact us at thepixelogicdev@gmail.com and we will take the necessary action.

Security

Data is transmitted over encrypted connections and stored on Google Cloud infrastructure. Access rules restrict each account's data to that account, and administrative access is limited to authorised personnel. Purchases are verified on our server rather than trusted from the app.

No system is perfectly secure, and we cannot guarantee absolute security. Keeping your Google account secure — and the device you play on — is your responsibility.

Data Breach Notification

If a breach affects your personal data, we will notify you and the relevant authorities where the law requires it, including information about what happened and what we are doing about it.

Changes to This Policy

We may update this Privacy Policy. We will post the updated version here with a new effective date, and announce material changes on the in-game notice board. Where the law requires your consent to a material change, we will ask for it before it takes effect.

Previous versions are available on request at thepixelogicdev@gmail.com.

This Privacy Policy is effective as of 2026-09-02.

Contact Us

Questions about this policy or about your data: thepixelogicdev@gmail.com.